Products, Pick ’n’ Mix & Allergens

Pick ’n’ Mix & Product Formats

• Mystery boxes and limited products
• Ready-made sweets, bundles, sale and clearance items
• Why might sweets mix together in the same pouch?
• What happens if one of my selected sweets is out of stock?
• Pick ’n’ Mix sizes, fillings and product formats
• How do I create my own Sweetzy Pick ’n’ Mix?

Ingredients, Allergens & Dietary Requirements

• Ingredient or nutrition information changed or looks different
• What should I do if I have a severe allergy?
• Sweetzy allergen and cross-contamination policy
• Are Sweetzy sweets vegan, vegetarian, halal or gluten-free?
• Where can I find ingredients and allergen information?

Freshness, Storage & Packaging

• Packaging, recycling and resealable pouches
• Should I order chocolate products in warm weather?
• How long will my sweets and fudge stay fresh?
• How should I store my sweets and fudge?