What happens after Sweetzy approves a refund, resend or replacement? – Sweetzy

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💳 What happens after Sweetzy approves a refund, resend or replacement?

Once Sweetzy confirms the outcome, the team will process the approved action and let you know what to expect next.

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💳 If a refund is approved ✅ If a resend or replacement is approved ↩️ If a return is required

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Once Sweetzy confirms the outcome, the team will process the approved action and let you know what to expect next.

💳 Review neededRefunds, replacements, cancellations and returns depend on order status, product eligibility and Sweetzy review. Support can confirm the available option after checking the order.

💳 If a refund is approved

The refund is returned to the original payment method where possible. Payment-provider timing can vary.

✅ If a resend or replacement is approved

Sweetzy will confirm whether a new parcel or item will be sent and whether tracking will be provided.

↩️ If a return is required

Wait for return instructions before sending anything back.

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Have your order number, checkout email and any helpful photos or screenshots ready so support can help faster.

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