Free delivery and spend thresholds – Sweetzy

🏷️ Sweetzy checkout guide

🔐 Free delivery and spend thresholds

Sweetzy’s free-delivery threshold is calculated on the eligible basket total after discounts and excludes delivery fees.

🔐 Payment safe
Start here first

🏷️ Check codes
Avoid delays

🧾 Keep receipt
Know the next step

Quick answer

Most useful next step

Sweetzy’s free-delivery threshold is calculated on the eligible basket total after discounts and excludes delivery fees.

🔐 Payment safetyNever send full card numbers, card security codes, payment passwords or unnecessary payment details when contacting support.

🚚 Current free-delivery rule shown by Sweetzy

1Free Evri Standard delivery applies on eligible orders over £35.

2The threshold applies after discounts have been applied.

3Delivery fees do not count towards the threshold.

4Check the delivery option shown at checkout before paying.

🚚 If free delivery is not showing

1Check the basket total after discounts.

2Check whether the selected delivery method is eligible.

3Take a screenshot and contact support before placing the order where possible.

Still need Sweetzy help?

Have your order number, checkout email and any helpful photos or screenshots ready so support can help faster.