Why should I contact Sweetzy within 7 days of delivery? – Sweetzy

💬 Sweetzy support guide

🚚 Why should I contact Sweetzy within 7 days of delivery?

Sweetzy asks customers to raise order issues within 7 days of delivery because the products are perishable.

📧 Email support
Start here first

📸 Send evidence
Avoid delays

🛡️ Stay safe
Know the next step

Quick answer

Most useful next step

Sweetzy asks customers to raise order issues within 7 days of delivery because the products are perishable.

💬 Keep it in one threadKeeping the complaint in the same support thread helps Sweetzy review the full history and respond more clearly.

🍬 What the 7-day window applies to

1Missing products or items.

2Wrong products or incorrect order issues.

3Damaged products or packaging.

4Quality concerns after delivery.

🍬 What to do

1Email support as soon as you notice the issue.

2Include your order number and evidence photos.

3Keep the product and packaging until support confirms the next step.

Still need Sweetzy help?

Have your order number, checkout email and any helpful photos or screenshots ready so support can help faster.