How do I use a discount code? – Sweetzy

🏷️ Sweetzy checkout guide

🔐 How do I use a discount code?

Discount codes should be entered at checkout before you place your order.

🔐 Payment safe
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🏷️ Check codes
Avoid delays

🧾 Keep receipt
Know the next step

Quick answer

Most useful next step

Discount codes should be entered at checkout before you place your order.

🔐 Payment safetyNever send full card numbers, card security codes, payment passwords or unnecessary payment details when contacting support.

🍬 Before paying

1Enter the code exactly as shown.

2Check that the basket total, eligible products and any promotion rules are met.

3Confirm the discount appears before completing payment.

4Take a screenshot if the code appears to fail and you need support to check it.

🍬 After placing the order

1Sweetzy says codes cannot be added retrospectively.

2If you notice immediately and the order has not processed, contact support to ask whether cancellation is possible.

3If cancellation is approved, you may be able to place a new order with the code.

Still need Sweetzy help?

Have your order number, checkout email and any helpful photos or screenshots ready so support can help faster.