I checked out as a guest — can I still track my order? – Sweetzy

🏷️ Sweetzy checkout guide

🔐 I checked out as a guest — can I still track my order?

Yes. You can usually track an order using your order number and the email address used at checkout, even if you checked out as a guest.

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Quick answer

Most useful next step

Yes. You can usually track an order using your order number and the email address used at checkout, even if you checked out as a guest.

🔐 Payment safetyNever send full card numbers, card security codes, payment passwords or unnecessary payment details when contacting support.

🍬 What you need

1Order number or order ID.

2Billing email address used at checkout.

3Courier tracking reference if already sent.

🍬 If you cannot find the order

Contact Sweetzy Support with the email address and delivery postcode used at checkout so the team can search safely.

Still need Sweetzy help?

Have your order number, checkout email and any helpful photos or screenshots ready so support can help faster.