Account, Rewards, Discounts & Payments

Payments & Klarna

• What happens to Klarna if I cancel or return my order?
• Why was I not offered Klarna Pay in 3?
• Klarna statements, missed payments and payment safety
• Can I pay with Klarna Pay in 3?

Discount Codes & Offers

• How do I use a discount code?
• Why did my discount code not work?

Account & Rewards

• How does the Sweetzy points system work?
• How do I receive order updates through my Sweetzy account?
• Do you include invoices in parcels?