Can I change my delivery address after ordering? – Sweetzy

🚚 Sweetzy order guide

🔎 Can I change my delivery address after ordering?

Sweetzy can only try to update a delivery address before the order has been completed, processed or shipped.

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🍬 If the order is still processing 🍬 If the order has already shipped

Quick answer

Most useful next step

Sweetzy can only try to update a delivery address before the order has been completed, processed or shipped.

💳 Review neededRefunds, replacements, cancellations and returns depend on order status, product eligibility and Sweetzy review. Support can confirm the available option after checking the order.

🍬 If the order is still processing

1Email Sweetzy Support as soon as possible.

2Include your order number and the full correct delivery address, including postcode.

3Wait for Sweetzy to confirm whether the change was possible.

🍬 If the order has already shipped

⚠️ Important: Once the parcel has been dispatched, Sweetzy cannot change the address from their side. You may be able to manage delivery options directly through the courier tracking link.

⚠️ Important: Please note: Sweetzy dispatches quickly, so address changes are not guaranteed.

Still need Sweetzy help?

Have your order number, checkout email and any helpful photos or screenshots ready so support can help faster.

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