How do I cancel or manage a subscription? – Sweetzy

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⏱️ How do I cancel or manage a subscription?

You can cancel your Sweetzy Letter Box Subscription Service through your Sweetzy account.

Subscription policy →Email Sweetzy Support →Shop Pick ’n’ Mix →

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⏱️ How to cancel 🍬 Important billing note

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You can cancel your Sweetzy Letter Box Subscription Service through your Sweetzy account.

💳 Review neededRefunds, replacements, cancellations and returns depend on order status, product eligibility and Sweetzy review. Support can confirm the available option after checking the order.

⏱️ How to cancel

1Log into your Sweetzy account.

2Click Account.

3Click Subscriptions.

4Cancel any active subscription from there.

5The cancellation may show as pending while it is processing.

🍬 Important billing note

1Payments are processed automatically each month on the same day the subscription was originally purchased.

2If you cancel after a payment has processed, the subscription remains active until the end of the current billing cycle.

3Sweetzy states that no refunds are provided for any unused portion of the current subscription period after payment has processed.

Still need Sweetzy help?

Have your order number, checkout email and any helpful photos or screenshots ready so support can help faster.

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